About us
The company known as Sell-Glass was established in 2004 and shortly afterwards it joined the most important and the biggest companies dealing with glass and mirror processing on a large scale.
Years of experience
We provide the services including glass cutting, grinding and polishing, drilling, painting as well as hardening. Within the territory of Poland we are the sole provider of coloured printing with an avant-garde technology of digital ceramic prints , which constitutes a faster, more durable and more cost-effective alternative to an obsolete technology of screen printing.
Production360 thousand
processed formats monthly360 thousand
running metres of polishing monthly200 thousand
drilled holes monthly300 thousand
m2 of tempering monthlyHundreds of satisfied customers
Our company
Our experience dates back to 2004.
Owing to a modern machine park, including, among others, cutting-edge devices manufactured by Lisec, Besana, Bavelloni, Cefla, Teknokilns and Dip-Tech, we have the potential to complete event the most complex orders.
Believing that taking up the challenges remains one of the fundamentals of development, we are willing to undertake the projects which turned out to be too difficult to complete for our competitors. We do value the quest for innovative solutions and improvements to be introduced to the production processes, owing to which we are able to extend our offer and to provide our Clients with the top-of-the-range services and products.
Regarding the quality of our products as a strict priority and adopting a professional and proactive approach in the cooperation with our Clients, have for many years allowed us to win the trust from the biggest Polish companies based – the leading branches of furniture manufacturers, civil engineering and interior designers remain among our regular partners.
An experienced team of highly qualified specialists accompanied by high standards of work allow us to provide out Clients with the products and services marked with the highest quality level as well as to secure precision and timeliness of the works commissioned to us.
Our team
Meet our specialists
Lucjan Kotlicki
CEO
Paulina Pawelec
Sales Manager
Aleksandra Wawruniak
Sales Specialist
Mariusz Duszczyk
Production Manager
Dominik Koziarski
Technologist
Adrian Święcki
Shift Supervisior
Daria Marcyniuk
Front Office
Magdalena Szarłat
OSH Specialist
faq
Frequently Asked Questions
Complaints should be reported by phone to the trade supervisor or directly to the wholesale complaints department (Tel .: +48 500 718 038).
After the merger, you will be redirected accordingly for further action.
We distinguish complaints due to the nature of the application:
1. Complaints resulting from physical damage to the delivered goods (cullet).
2. Complaints arising from the reduced quality of the delivered goods.
If during the delivery control a cullet is noticed, its scale should immediately be checked (how much damage has been damaged), provide the event with photo documentation and complete the damage report, which must be signed by the driver delivering the goods. Such a report is always attached to the purchase documents.
If the complaint results from a reduced quality of the product, please provide the exact amount of the defective glass, take photo documentation of the defects and report the problem first by phone to the trade supervisor, or directly to the wholesale complaint department (Tel .: +48 500 718 038), and then by e-mail to the trade supervisor, or directly to the wholesale complaints department (a.kowalska@sell-glass.pl)
Regardless of the nature of the complaint, please provide photos, a description of the problem and determine the expectation of solving the problem and do not dispose of the advertised glass until the supplier's permission.
Every time, in case of any questions or doubts, the commercial supervisor and the complaint department are at your disposal.
After obtaining the appropriate materials (photos, event description, formulated claim, any glass samples with defects and confirmation of availability of the advertised goods), the complaint department proceeds to the next procedure. At this stage, please note that the raw material supplier reserves the right to a quality visit or pick up the defective goods to confirm problems.
You will be informed about the termination of the procedure and its result.
The complaint is verified internally if it results from physical damage during delivery and the procedure lasts up to 30 working days from the notification.
However, in the case of complaints resulting from a reduced quality, we make claims from our suppliers of raw materials and such complaints are considered taking into account the amount and non-compliance of defects with the standards. We are not able to predict exactly the duration of such applications, nevertheless, we make every effort not to last more than 3 months.
Any defects in the glass determined by the PN - EN - 572 standard are justified.